Pelsee 10" Mirror Dash Cam Mount

When I first installed this unit, the rear camera stopped working after a day. I emailed support and someone responded the next day. I was sent another rear camera. I attached the new one but that too failed to work. I emailed support again and the same rep responded. I was sent a whole new unit. This time, I swapped out the main unit and this time the rear camera worked. I tried the old rear camera and the new one as well to make sure it is the main unit that has the issue.

I waited for some time before writing this review to make sure I experience using the unit. The front and rear detection works well by simply using auto-calibration. I really like the stealthiness of the front camera. I do have two minor issues with it. The audio volume is too low in my opinion. The other issue I have is that I am unable to connect to it from my phone whilst I’m connected to my wireless carplay. Nonetheless, I am very happy with this purchase and recommend it despite the initial issue. The support I received more than made up for the failed unit.

The arm on this mount doesn't swivel low enough, so when I put the mirror at an angle where I can see out of the back window, the mirror is jammed into the roof of the car.

Me encanta la resolución que tiene la cámara, graba durante un minuto y retorna a grabar desde cero así no son videos tan largos

While this item isn't required to use your Pelsee 10" mirror cam, it does make for a much cleaner, less bulky looking install. Couldn't be easier: one small screw to remove your factory mirror, and one screw to install this bracket. No issues putting it on the camera, so I'm not sure what some other reviewer's problem was.

I bought this bracket because I wanted a clean install of my Pelsee rearview mirror. For $20, I wasn't too pleased, as I had already spent a lot of money on other components for this setup.

The good:
The quality is decent, and the base of the mount felt good. All screws have Phillips heads. The adjustment arm felt sturdy, but that's where the positives end.

The bad:
The Pelsee mirror uses clips to connect to the bracket. So while it is easy to connect, it does leave room for "shaking". It's hard to explain, but you'll feel it when installing it.
Also, the screws that mount the arm to the bracket are too long, about 1mm too long. This is my biggest peeve with this product. It leaves room for the whole mirror to shake. Looking at reviews of this same bracket from a competitor, it seems like M3-0.5x12mm screws would solve that problem. But being a cheapskate, I just filed the screws down to length.

Overall, this bracket was not worth the $20 I spent. Maybe $10. But because it comes with a proprietary bracket, you fork over a premium. "It is what it is."

Edited 12/27/2024: Pelsee US contacted me and informed me that, based on this review, they are aware of the issues regarding this product and have offered a full refund. I have emailed Pelsee several times prior for their other products and am always astounded by their stellar customer support. They take a day or a few to respond, but they do eventually respond. Hopefully, Pelsee will stay true to their words and improve their product based on feedback. Because of this customer service experience, I have updated my rating from 2 stars to 3 stars.