If you encounter any issues during the firmware update, please don’t hesitate to contact us at support@pelsee.com.
Main Firmware
P10
To request firmware updates for this model, simply take a photo of the SN code sticker located on the back of your dash cam and send it to our support team at support@pelsee.com. We’ll promptly provide you with the correct and latest version file.
P10 PRO
Latest version: P10PRO_240507
P12 PRO
Latest version: P12PRO_240410
P12 PRO MAX
Latest version: P12PROMAX_240318
If you encounter any issues during the firmware update, please don’t hesitate to contact us at support@pelsee.com.To achieve optimal performance, it is advisable to uninstall the App from your phone before updating the firmware, and then reinstall it. Additionally, it is recommended to format the memory card on a computer.
P1 DUO
To request firmware updates for this model, simply take a photo of the SN code sticker located on the bracket of your dash cam and send it to our support team at support@pelsee.com. We’ll promptly provide you with the correct and latest version file.
P2 TRIO
Latest version: P2T_240318
If you encounter any issues during the firmware update, please don’t hesitate to contact us at support@pelsee.com.To achieve optimal performance, it is advisable to uninstall the App from your phone before updating the firmware, and then reinstall it. Additionally, it is recommended to format the memory card on a computer.
P12 Plus
Latest version: P12PLUS_240913
Note: This firmware isn’t compatible with the Japanese version of the Pelsee dash cam.